Services for clients

We want you to get involved, help yourselves and receive the right personal support for you.

  • How can I make my voice heard?

Every client of St Mungo's Broadway is a member of our client representative body Outside In . You can be as active as you wish, so get in touch with them to find out more.

  • What activities and courses can I do?

Our Skills and Employment Services offer a mix of vocational and accredited opportunities, as well about art, cookery, wellbeing and other kinds of activities available in your project. You can also apply for our Apprenticeship programme or vacancies and volunteer roles.

St Mungo's Broadway Recovery College - we now have two innovative Recovery Colleges operating in London and Bristol, with courses, designed by and for clients and staff.

Read more in our Client Involvement Recovery Innovations briefing July 2011

And find out more about some of our Clients' Achievements.

  • How do you address people's diverse needs, experiences and backgrounds?

Three quarters of our clients are men and around a quarter women. Read more about in our Homeless Women Recovery Innovations briefing Sept 2011 and our Women's strategy. We also have a range of client and staff groups including and LGBT Group, an Irish Focus Group and a BME. Talk to staff about the dates of next meetings.

  • How can I find out what benefits I'm entitled to?

We have an IntoWork calculator, try this. Bear in mind that benefits will be changing though as the Government makes welfare reforms. Keep in touch with your keyworker.

  • How does St Mungo's Broadway ensure it is providing a good service to residents?

See our report to residents and also links to our policies. And tell us any comments, suggestions or complaints.

  • How can I contact other St Mungo's Broadway hostels? 

Find our main London hostel contact information here, and view projects on our where we work map.